Shipment

We spend a considerable amount of effort to ensure that the parcels arrive safely at our customers. The packaging cartons are of the highest quality, i.e. usually 2-wavy or stronger. We only use products by TESA for packaging. For upholstery we use paper and bubble wrap. We ensure that all sensitive devices you have purchased arrive in the best possible and completely intact manner. Our focus is not on the cheapest shipping method but the safest - especially in your interest.

Our logistics partners are UPS and DHL for parcel shipping. When shipping larger products, we work together with a long-term shipping partner. On request, we also ship with FedEX, DHL Express or a shipping or forwarding company of your choice in case of shipments with very high priority.

We send parcels within Germany free of charge. The cost of shipping internationally depends on the weight and value of the item. Do not hesitate to contact us for an individuel offer.

We generally charge following costs for parcel shipment outside of Germany:

Zone till 5 kg till 10 kg till 31,5 kg till 63 kg
EU 16,00 € 21,00 € 45,00 € 75,00 €
CH 27,00 € 35,00 € 56,00 € 85,00 €
Europa excl. EU 30,00 € 38,00 € 61,00 € 89,00 €
Rusia 31,00 € 38,00 €
North America 37,00 € 54,00 € 106,00 € 145,00 €
Asia 43,00 € 59,00 € 126,00 € 169,00 €
The estimated shipping costs can only be used if the basket is not empty.